Tickets will be on sale through our website from Thursday 30th September unless otherwise specified on our home page and social media.
Club Thornton member will have priority access prior to this date via email.
Please follow us on our social media platforms in order to receive the most up-to-date information regarding ticket sales.
During your experiences you’ll meet a few festive characters but nothing scary. We recommend our Christmas experiences for all ages (0 – 100!). Bring the whole family!
Santa will be present for all of our Christmas Experiences.
Sorry our farm park is not open to visitors who have not booked one of our Christmas Adventures or Experiences.
No. Tickets can be purchased online for all our Christmas experiences.
Yes – all tickets for Christmas Experiences will be available to purchase online from September.
Entry is not allowed without a pre booked ticket.
No. Sorry. Walk in’s are no available for the Adventures.
If you wish to add another person to your booking you must do so online. This can only be done if the day and time slot are still available.
If available this will be subject to an additional booking fee.
We CAN NOT add people over the phone, email, or messenger.
If the slot is booked up please do not bring extra people with you. They will not be able to attend the Adventure / Experience
No. Children can not be left unattended on the adventure. All adults must attend with their children and purchase a ticket.
No. It is NOT possible to visit Santa in his Grotto unless you are booked onto one of our Adventures.
There are approximately 30 people in each session (children/adults).
Our ‘Just be You’ sessions are approx 20 people.
No. These are not valid for special events. Sorry.
Please refer to the timeline on the specific event as each adventure/experience is different.
Please refer to each individual event for the duration.
We request that visitors arrive 10 minutes before their scheduled time slot.
We request that visitors arrive AT LEAST 10 minutes before their scheduled time slot. It is essential the experiences start on time to ensure you do not miss any part of your experience.
If you arrive late we are unable to guarantee you can join your slot/group on the adventure.
If our adventure is sold out we are also unable to move you to a later time slot so please do not be late.
If you arrive late, you may be denied entry and no refund will be given.
A luxury welcome drink is provided on arrival and a sweet treat as part of our movie.
Food can be purchased at the end of your adventure in our Magical festive Secret Garden.
This is a rural based visitor attraction. Whilst we endeavour to make sure as many areas as possible are heated, we would recommend bringing outdoor clothing and suitable footwear, hats and gloves.
Christmas jumpers and hats are encouraged.
Please feel free to take as many photos as you wish of your experience. All visitors will be provided with plenty of time to have their photo with Santa. Make sure you tag us on your social media. #AChristmasAdventure
We may also have a photographer/videographer onsite. These images will be used on our website and social media. If you wish to be excluded, please let a member of the team know upon arrival.
All areas of the farm can be accessed by wheelchair users and those with additional needs. Please do not hesitate to contact us in advance if you have any concerns with regards to access.
‘Just Be You‘ sessions are available to book for those with additional needs (smaller groups, lengthier sessions). It is intended that these will allow visitors (and their families) to take time to adapt to their surroundings to allow for a more comfortable, stress-free event.
Always ask your Elf if you need any assistance.
Carers can attend at a 50% reduction with proof of a Disabled Carer’s ID (1:1). ** complete at time of booking – ID will be requested on your arrival at the Farm Park.
A choice of festive street food and drinks will be available to purchase from our magic festive secret garden.
**Please inform us of any dietary requirements when booking**
**It is your responsibility to advise us of any special requirements upon booking.
Each group will visit Santa’s magical grotto altogether with their Elf. Time is provided for all to have their photo(s) with the Man in Red (so don’t forget your camera!)
If you wish to visit Santa in your own family group only we would recommend the VIP Santa Experience.